Privacy Policy

1 Information We Collect

At Dyraryex, we collect information that helps us provide better trading education and position sizing guidance. When you visit our platform or engage with our services, we gather data through various means to enhance your learning experience.

Personal information includes your name, email address, phone number, and location details when you register for our programs. We also collect technical data such as your IP address, browser type, device information, and how you interact with our website.

• Account registration details and profile information
• Learning progress and course completion data
• Communication preferences and feedback
• Payment information for educational programs
• Website usage analytics and browsing patterns

2 How We Use Your Information

Your information helps us deliver personalized trading education focused on position sizing strategies. We use this data to customize learning paths, track your progress, and provide relevant educational content that matches your skill level.

Communication purposes include sending course updates, educational newsletters, and important platform announcements. We may also use your information to provide customer support and respond to your inquiries about our trading education programs.

3 Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who help us deliver our educational services. Payment processors handle financial transactions securely, while analytics providers help us understand how students interact with our learning materials.

We never sell your personal information to third parties or share it with marketing companies outside our educational ecosystem. Legal compliance may require disclosure to Vietnamese authorities when required by applicable laws and regulations.

4 Your Privacy Rights

Under Vietnamese privacy regulations and international standards, you have several important rights regarding your personal data. We're committed to making these rights easy to exercise and understand.

To exercise these rights, contact our privacy team with your request and account verification details. Most requests are processed within 30 days, though complex requests may take longer to complete properly.

5 Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our systems use encryption for data transmission and storage, with regular security audits and updates.

Access controls ensure that only authorized personnel can view personal information, and we maintain detailed logs of data access for security monitoring. Regular backups protect against data loss while maintaining the same security standards.

6 Data Retention and Deletion

We keep your information only as long as necessary to provide educational services and comply with Vietnamese legal requirements. Active student accounts maintain full data retention, while inactive accounts undergo gradual data reduction over time.

• Account information: Retained while account remains active
• Learning progress data: Kept for 5 years after course completion
• Payment records: Maintained for 7 years per financial regulations
• Communication logs: Stored for 3 years for customer service purposes
• Website analytics: Anonymized and retained for 2 years

When you request account deletion, we begin the removal process immediately while maintaining records required by law. Complete deletion typically occurs within 90 days, with secure destruction of backup copies following shortly after.

7 Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and remember your learning preferences. Essential cookies enable core functionality like user authentication and course progress tracking, while analytics cookies help us understand how students use our educational materials.

You can control cookie settings through your browser preferences, though disabling essential cookies may limit some platform features. We provide clear information about cookie usage and obtain consent for non-essential tracking technologies.

8 International Data Transfers

Some of our service providers operate outside Vietnam, which may involve transferring your personal data internationally. We ensure adequate protection through contractual safeguards and compliance with international privacy frameworks.

Data transfers occur primarily with established educational technology providers and payment processors that maintain equivalent privacy protections. We regularly review these arrangements to ensure continued compliance with evolving privacy standards.

9 Children's Privacy

Our trading education platform is designed for adult learners aged 18 and above. We do not knowingly collect personal information from minors, and our educational content focuses on advanced financial concepts appropriate for mature audiences.

If we become aware that we have inadvertently collected information from someone under 18, we will delete that information promptly and restrict access to age-appropriate services only.

10 Policy Updates and Changes

We review and update this privacy policy periodically to reflect changes in our services, technology, and legal requirements. Significant changes are communicated through email notifications and prominent website announcements.

The version date at the top of this policy indicates when the most recent changes were made. Continued use of our services after policy updates constitutes acceptance of the revised terms, though we encourage you to review changes carefully.